Cookie Policy

Introduction

Connect Lettings & Management Limited and all of its affiliated companies (“we,” “us,” or “our”) including Connect Maintenance London Limited, Connect Construction and Maintenance Limited use cookies and similar tracking technologies on our website www.connectproperty.com (the “Site”) to enhance your experience, analyse site usage. . Some cookies are essential for the website to function, while others require your consent. This Cookies Policy explains what cookies are, how we use them, the lawful basis for each category, and how you can manage or withdraw consent.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other electronic devices) when you visit a website. Cookies help the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Some cookies are essential for the website to function, while others are optional and require your consent. Cookies can also be first-party (set by our website) or third-party (set by another provider).

2. Types of Cookies We Use

We use the following types of cookies:

2.1 Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Session based cookies are deleted when the browser is closed.

2.2 Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. These cookies will only be set after you give your explicit consent via the cookie banner. Cookies are retained for up to 12 months.

2.3 Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. These cookies will only be set after you give your explicit consent via the cookie banner.  Cookies are retained for up to 12 months.

You can use the actual cookies in use via the cookie banner or settings. Third Party retention periods may vary, see their privacy policies for details.

2.4 Third Party Cookies

Some features of our website may use third-party services (for example, analytics tools or embedded content) You may withdraw or change your consent at any time. We recommend reviewing the privacy policies for these third parties for more information. Third party retention periods vary by third party provider; see their privacy policies for further details.

3. How to Control Cookies

You can manage or withdraw your consent at any time:

  • By adjusting your browser settings to block or delete cookies
  • By using the cookie settings banner on our website
  • By following opt-out links provided by third party services.

You can change your cookie preferences at any time using the cookie settings banner, and your choices will be respected without affecting your use of essential website functions

4. Lawful Basis

  • Necessary cookies: processed under legitimate interests / strictly necessary for website operation.
  • All other cookies (performance and functionality): processed under consent in accordance with UK GDPR and PECR.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will take effect immediately upon posting, and we encourage you to check this page periodically.  

6. Privacy Policy

For more information about how we collect, use, and store your personal data, please see our Privacy Policy.

7. Cookie Consent Banner

Essential cookies are necessary for the website to function and do not require consent. By clicking  ‘Accept’, you consent to all non-essential cookies you have not disabled via ‘cookie settings’. You can manage your preferences or choose only the categories of cookies you want to accept or withdraw consent at any time via ‘Cookie Settings’. No non-essential cookies are loaded until consent is given. You can also withdraw or change your consent at any time, and non-essential cookies will no longer be set.